As you are of course aware, as of March 17th in-class instruction in all schools in BC was suspended until further notice due to the COVID-19 pandemic.
We do not yet have a timeline for any return to school and so at this time, we have decided to cancel all remaining hot lunch orders for the 2019-20 school year. We remain hopeful that we will be able to return to school before the end of June, and in that event we will re-open the hotlunch.net website and orders can be submitted again.
You may decide to have the balance of your account refunded or kept on the account as a credit for use again when school does re-open. If you do nothing, credits will stay on your account until you decide how you would like to proceed. If necessary, credits will automatically carry over to September (provided that the same email address is used for sign-up at that time).
To request an refund, please email Astrid at email@example.com with the following information:
Child/children’s names and division number(s)
We ask for your patience while refunds are calculated and individually processed. If you have any questions or concerns regarding the process please contact Astrid (firstname.lastname@example.org) or Claire (email@example.com).
We hope everyone is staying safe and healthy, and managing to keep their kids occupied.
Your PAC Executive